Friday, April 27, 2007

astGUIclient VICIDIAL Release 2.0.3

We've finished our latest project release: astguiclient_2.0.3

For this release we have added several new functions, streamlined how several processes work and of course we have fixed many bugs.

Among the changes are:

  • Added optimized manager sending scripts
  • Made several changes to admin.php and made it more customizable
  • Made changes to HotKeys to allow for manual auto dial and auto alt number dial
  • Added ability to dial alternate lead phone numbers in auto-dial modes
  • Added ability to send more calls to agents at once, improving efficiency at large installations
  • Added more levels of access control to the administrative interfaces
  • Added Agent Pause codes to alow agents to categorize their PAUSE time
  • Added VICIDIAL outbound compatibility with QueueMetrics
  • Many other changes and bug fixes listed in the TODO Wiki webpage:

    Wiki TODO:2.0.3

We have also released an update to the VICIDIAL Agent manual and the VICIDIAL Manager manual.

Enjoy the new release and as always let us know what you think.